As of 12/31/2016 we are no longer a KitchenAid Service center. They have restructured their Global Network and plan to sell parts themselves. What will this mean for you? If you are a local customer to us in Utah, we have saved a reserve of parts and are still able to service your mixers for you. If you are not a local customer and are looking for parts please call KitchenAid they should be able to help you.